Everything you need to know about the intake process, your rights, costs, and what happens after you submit.
NAAA is a national, documentation-forward intake infrastructure that helps accident victims organize the earliest phase of their claim process. We are not a law firm. We help gather, organize, and structure accident-related information — then facilitate potential connection with qualified legal professionals where appropriate.
No. NAAA is not a law firm and does not provide legal advice. Submitting information does not create an attorney-client relationship. We operate as a national intake and documentation organization that may facilitate connection with independent qualified legal professionals.
NAAA accepts case submissions from all 50 states. We have established partner attorney networks in every major jurisdiction across the country.
NAAA is operated by a team of intake professionals, compliance specialists, and legal-tech administrators with experience in personal injury documentation, TCPA compliance, and structured legal intake. Our intake process is built to the standards of the personal injury legal ecosystem.
We handle all motor vehicle accident types including: standard car accidents, truck and commercial vehicle collisions, rideshare accidents (Uber, Lyft), motorcycle accidents, pedestrian and cyclist accidents, hit-and-run cases, and disputed-liability situations. See our accident types page for the full breakdown.
A NAAA intake specialist contacts you within 24 hours to conduct a structured consultation — capturing the incident, your injuries, where you've been treated, and the insurance picture into an organized case summary. That summary is then routed to a vetted personal injury attorney for evaluation. If you sign with the attorney, their firm pulls full records after retention.
Initial intake is instant. A specialist contacts you within 24 hours. The structured case summary is typically built and routed within 1–3 days. Attorney evaluation and outreach timing depends on the individual legal professional's process.
You don't need any documents to start. The intake specialist will ask about the incident, your injuries, where you were treated, and the insurance picture — and you can upload any photos you already have. NAAA does not pull medical or insurance records from third parties; that happens once you're retained by an attorney.
Yes. NAAA's intake review is completely free with no obligation. If your case is referred to a personal injury attorney, that attorney typically works on a contingency fee basis — meaning you pay no fees unless they recover compensation on your behalf.
Only with your explicit consent. Our TCPA-compliant intake captures your authorization before any information is shared with legal partners. You will always be informed before your file is reviewed by any attorney.
If you already have legal representation, NAAA can still help organize your documentation — a well-organized case file benefits any legal process. Please indicate your representation status on the intake form.
No. NAAA does not provide legal advice or case value estimates. Case value is determined by the individual attorney and depends on liability, injury severity, insurance coverage, jurisdiction, and many other factors. An attorney who reviews your organized case file can provide a professional evaluation.
Yes. Every state has a statute of limitations — a legal deadline to file a personal injury claim. This ranges from 1 to 6 years depending on the state. Do not wait. Starting your intake now preserves your ability to act. An attorney can advise you on your specific deadline.
Shared fault doesn't necessarily eliminate your claim. Many states use comparative negligence rules that allow partial recovery even if you were partly at fault. Submit your intake and let a qualified attorney assess your specific situation.
These situations — uninsured/underinsured motorist claims and hit-and-run cases — are handled regularly in our intake process. Your own insurance policy may provide coverage via UM/UIM provisions. Early documentation is especially important in these cases. Start your intake immediately.
Towing companies, chiropractors, body shops, urgent care centers, and other first-responder businesses that encounter accident victims can refer those individuals to NAAA. Partners receive a unique referral link or intake QR code. When a referred individual submits, partners can track their referral's intake status. See our partner program page for details and the application form.
Personal injury law firms can apply for attorney access through the attorney program. We deliver pre-qualified, TCPA-compliant MVA case summaries — not raw leads. Every file includes structured incident details, injury and insurance picture, consent records, and any photos the victim uploaded. Pricing is per-file or subscription-based. Contact us for a program overview.
The Telephone Consumer Protection Act (TCPA) governs how businesses may contact consumers. Our intake process captures explicit, documented consent from every person who submits — ensuring that any attorney or legal professional who contacts a NAAA intake subject does so with a proper consent record in place. This protects both the consumer and the legal professional.
Our specialists are available to answer questions about your specific situation. Call us directly or submit your case and we'll reach out within 24 hours.